Call Microsoft Virus Appeared Once but Never Again

Summary

The Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers that are running any of the following operating systems:

  • Windows ten

  • Windows Server 2019

  • Windows Server 2016

  • Windows 8.i

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

  • Windows 7

  • Windows Server 2008

Microsoft releases the MSRT on a monthly cadence as role of Windows Update or as a standalone tool. Employ this tool to find and remove specific prevalent threats and reverse the changes they take made (run across covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

This commodity contains data about how the tool differs from an antivirus or antimalware product, how you can download and run the tool, what happens when the tool finds malware, and tool release information. It likewise includes information for the administrators and advanced users, including information nigh supported command-line switches.

More data

The easiest style to download and run the MSRT is to turn on Automatic Updates. Turning on Automated Updates guarantees that yous receive the tool automatically. If y'all take Automatic Updates turned on, you accept already been receiving new versions of this tool. The tool runs in Tranquility mode unless it finds an infection. If you take not been notified of an infection, no malicious software has been found that requires your attention.

Enabling automatic updates

To turn on Automatic Updates yourself, follow the steps in the following tabular array for the operating system that your computer is running.

If your figurer is running:

Follow these steps:

Windows 10

  1. Select the Start  button, then selectSettings  > Update & security > Windows Update . If you want to cheque for updates manually, selectBank check for updates.

  2. Select Advanced options, and so netherChoose how updates are installed, selectAutomatic (recommended).

Annotation Windows 10 is a service. This ways that automatic updates are turned on by default and your PC always has the latest and best features.

Windows 8.1

  1. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse arrow up), selectSettings  > Modify PC settings> Update and recovery> Windows Update. If you want to check for updates manually, selectCheck now.

  2. SelectChoose how updates go installed, and and so netherImportant updates, selectInstall updates automatically (recommended).

  3. UnderRecommended updates, select theRequite me recommended updates the aforementioned mode I receive important updates check box.

  4. UnderMicrosoft Update, select theGive me updates for other Microsoft products when I update Windows check box, and and so selectUse.

Windows 7

  1. Click Start Win 7 start icon, point to All Programs, and so click Windows Update.

  2. In the left pane, click Alter settings.

  3. Click to select Install updates automatically (recommended).

  4. Nether Recommended updates, click to select the Give me recommended updates the same mode I receive important updates cheque box, and then click OK. If y'all are prompted for an administrative password or for confirmation, blazon the password or provide confirmation. Become to step iii.

Download the MSRT. You must accept the Microsoft Software License Terms. The license terms are only displayed for the first time that you lot access Automated Updates.

Note Later you have the former license terms, you lot can receive hereafter versions of the MSRT without beingness logged on to the computer as an administrator.

The MSRT runs in Tranquility mode. If information technology detects malicious software on your computer, the next time that you log on to your computer equally a calculator administrator, a airship appears in the notification area to make you aware of the detection.

Performing a full scan

If the tool finds malicious software, yous may be prompted to perform a total scan. We recommend that you perform this scan. A total scan performs a quick browse and then a full browse of the computer, regardless of whether malicious software is found during the quick scan. This scan tin take several hours to complete because it volition scan all fixed and removable drives. However, mapped network drives are not scanned.

Removing malicious files

If malicious software has modified (infected) files on your figurer, the tool prompts you to remove the malicious software from those files. If the malicious software modified your browser settings, your homepage may exist changed automatically to a page that gives you lot directions on how to restore these settings.

You can clean specific files or all the infected files that the tool finds. Be enlightened that some information loss is possible during this process. Too, be enlightened that the tool may be unable to restore some files to the original, pre-infection state.

The removal tool may request that you restart your computer to complete the removal of some malicious software, or it may prompt y'all to perform manual steps to consummate the removal of the malicious software. To complete the removal, you should use an upward-to-engagement antivirus production.

Reporting infection information to Microsoft The MSRT sends basic data to Microsoft if the tool detects malicious software or finds an error. This information will exist used for tracking virus prevalence. No identifiable personal data that is related to you or to the figurer is sent together with this written report.

The MSRT does not use an installer. Typically, when you run the MSRT, it creates a randomly named temporary directory on the root drive of the reckoner. This directory contains several files, and it includes the Mrtstub.exe file. Near of the time, this folder is automatically deleted after the tool finishes running or after the side by side time that you start the estimator. Even so, this folder may not always exist automatically deleted. In these cases, you tin manually delete this folder, and this has no adverse effect on the figurer.

How to receive support

Help protect your figurer that is running Windows from viruses and malware: Virus Solution and Security Center

Assistance installing updates: Support for Microsoft Update

Local support according to your state: International Support.

Microsoft Download Center

You can manually download the MSRT from the Microsoft Download Heart. The following files are available for download from the Microsoft Download Center:

For 32-bit x86-based systems:

Download icon Download the x86 MSRT package now.

For 64-bit x64-based systems:

Download icon Download the x64 MSRT package now.

Release Date: March viii, 2022.

For more information virtually how to download Microsoft support files, see How to obtain Microsoft back up files from online services.

Microsoft scanned this file for viruses. Microsoft used the most electric current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Deploying the MSRT in an enterprise surroundings

If you are an IT administrator who wants more information well-nigh how to deploy the tool in an enterprise environment, see Deploy Windows Malicious Software Removal Tool in an enterprise environment.

This article includes information about Microsoft Systems Management Server (SMS), Microsoft Software Update Services (MSUS), and Microsoft Baseline Security Analyzer (MBSA).

Except where noted, the information in this department applies to all the ways that you can download and run the MSRT:

  • Microsoft Update

  • Windows Update

  • Automatic Updates

  • The Microsoft Download Eye

  • The MSRT website on Microsoft.com

To run the MSRT, the following conditions are required:

  • The reckoner must exist running a supported version of Windows.

  • Y'all must log on to the reckoner by using an account that is a member of the Administrators grouping. If your logon account does non have the required permissions, the tool exits. If the tool is not being run in quiet mode, it displays a dialog box that describes the failure.

  • If the tool is more than 215 days (7 months) out of engagement, the tool displays a dialog box that recommends that you download the latest version of the tool.

Support for command-line switches

The MSRT supports the following command line switches.

Switch

Purpose

/Q or /placidity

Uses serenity mode. This option suppresses the user interface of the tool.

/?

Displays a dialog box that lists the command-line switches.

/N

Runs in detect-only mode. In this fashion, malicious software will exist reported to the user, but it will not be removed.

/F

Forces an extended scan of the computer.

/F:Y

Forces an extended scan of the calculator and automatically cleans any infections that are found.

Usage and release data

When you download the tool from Microsoft Update or from Automatic Updates, and no malicious software is detected on the estimator, the tool will run in placidity mode next time. If malicious software is detected on the computer, the side by side time that an administrator logs on to the computer, a airship will announced in the notification area to notify y'all of the detection. For more data about the detection, click the balloon.

When you download the tool from the Microsoft Download Center, the tool displays a user interface when it runs. However, if yous supply the /Q command-line switch, it runs in repose style.

Release information

The MSRT is released on the second Tuesday of each month. Each release of the tool helps detect and remove current, prevalent malicious software. This malicious software includes viruses, worms, and Trojan horses. Microsoft uses several metrics to determine the prevalence of a malicious software family and the impairment that can be associated with information technology.

This Microsoft Noesis Base article volition be updated with information for each release then that the number of the relevant commodity remains the same. The name of the file volition be changed to reverberate the tool version. For example, the file name of the February 2020 version is Windows-KB890830-V5.eighty.exe, and the file name of the May 2020 version is Windows-KB890830-V5.82-ENU.exe.

The post-obit table lists the malicious software that the tool can remove. The tool can too remove any known variants at the fourth dimension of release. The table besides lists the version of the tool that showtime included detection and removal for the malicious software family.

Reporting component

The MSRT sends information to Microsoft if information technology detects malicious software or finds an error. The specific information that is sent to Microsoft consists of the following items:

  • The name of the malicious software that is detected

  • The consequence of malicious software removal

  • The operating arrangement version

  • The operating system locale

  • The processor compages

  • The version number of the tool

  • An indicator that notes whether the tool is existence run by Microsoft Update, Windows Update, Automatic Updates, the Download Centre, or from the website

  • An anonymous GUID

  • A cryptographic 1-fashion hash (MD5) of the path and file name of each malicious software file that is removed from the reckoner

If manifestly malicious software is found on the computer, the tool prompts you to send data to Microsoft beyond what is listed hither. You are prompted in each of these instances, and this information is sent only with your consent. The additional data includes the following:

  • The files that are suspected to be malicious software. The tool volition identify the files for you.

  • A cryptographic one-way hash (MD5) of any suspicious files that are detected.

You can disable the reporting feature. For information virtually how to disable the reporting component and how to preclude this tool from sending information to Microsoft, meet Deploy Windows Malicious Software Removal Tool in an enterprise surround.

Possible scanning results

After the tool runs, in that location are four main results that the removal tool can report to the user:

  • No infection was constitute.

  • At to the lowest degree one infection was institute and was removed.

  • An infection was found but was not removed.

    Note This result is displayed if suspicious files were found on the estimator. To assistance remove these files, you should use an up-to-appointment antivirus product.

  • An infection was found and was partially removed.

    Note To complete this removal, you should utilise an upwardly-to-date antivirus product.

Often asked questions about the MSRT

A3: Yep. Per the terms of this tool's license terms, the tool can exist redistributed. Still, make certain that yous are redistributing the latest version of the tool.

A4: If you are a Windows 7 user, utilise Microsoft Update or the Microsoft Update Automatic Updates functionality to test whether you are using the latest version of the tool. If you take chosen non to employ Microsoft Update, and you are a Windows 7 user, use Windows Update. Or, employ the Windows Update Automatic Updates functionality to test whether you are using the latest version of the tool. Additionally, you tin visit the Microsoft Download Heart. Likewise, if the tool is more than than 60 days out of appointment, the tool reminds yous to expect for a new version of the tool.

A5: No. The Microsoft Knowledge Base article number for the tool will remain every bit 890830 for future versions of the tool. The file proper name of the tool when it is downloaded from the Microsoft Download Center will change with each release to reflect the month and the year when that version of the tool was released.

A6: Currently, no. Malicious software that is targeted in the tool is based on metrics that track the prevalence and damage of malicious software.

A8: Several scenarios may prevent yous from seeing the tool on Microsoft Update, Windows Update, or Automated Updates:

  • If you take already run the current version of the tool from Windows Update, Microsoft Update, Automatic Updates, or from either of the other two release mechanisms, it will not be reoffered on Windows Update or Automatic Updates.

  • For Automatic Updates, the first time that you run the tool, you must exist logged on as a fellow member of the Administrators group to accept the license terms.

A9: The tool is offered to all supported Windows and Windows Server versions that are listed in the "Summary" department if the following conditions are true:

  • The users are running the latest version of Windows Update or Windows Update Automatic Updates.

  • The users accept not already run the current version of the tool.

A11: Aye. Even if in that location are no new security bulletins for a particular month, the Malicious Software Removal Tool will be rereleased with detection and removal back up for the latest prevalent malicious software.

A12: When you are first offered the Malicious Software Removal Tool from Microsoft Update, Windows Update, or Automatic Updates, you can decline downloading and running the tool by declining the license terms. This action can apply to only the current version of the tool or to both the current version of the tool and whatever future versions, depending on the options that you cull. If you take already accepted the license terms and adopt not to install the tool through Windows Update, clear the checkbox that corresponds to the tool in the Windows Update UI.

A14: Currently, the Malicious Software Removal Tool is not supported on a Windows Embedded computer.

A15: No. Unlike most previous cleaner tools that were produced by Microsoft, the MSRT has no security update prerequisites. Even so, nosotros strongly recommend that you install all disquisitional updates before you utilize the tool, to help preclude reinfection by malicious software that takes advantage of security vulnerabilities.

A18: Yes. You tin employ the microsoft.public.security.virus newsgroup.

A19: In some cases, when specific viruses are establish on a organization, the cleaner tool tries to repair infected Windows arrangement files. Although this action removes the malicious software from these files, it may also trigger the Windows File Protection characteristic. If you see the Windows File Protection window, we strongly recommend that you lot follow the directions and insert your Microsoft Windows CD. This volition restore the cleaned files to their original, pre-infection land.

A20: Yes, the tool is available in 24 languages.

A21: The tool does utilise a file that is named Mrtstub.exe for certain operations. If you verify that the file is signed by Microsoft, the file is a legitimate component of the tool.

A22: Yeah. If y'all have run the MSRT before you get-go the computer to Condom style, y'all can access MSRT at %windir%\system32\mrt.exe. Double-click the Mrt.exe file to run the MSRT, and then follow the on-screen instructions.

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Source: https://support.microsoft.com/en-us/topic/remove-specific-prevalent-malware-with-windows-malicious-software-removal-tool-kb890830-ba51b71f-39cd-cdec-73eb-61979b0661e0

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